Custom Data Model
Store any type of data in your CRM with custom objects, events, scoring, and calculations.
Smart CRM
AI-Powered CRM Software
Your central source of customer intelligence - connecting data, teams, and tools in one unified system.
Business Solutions
Your CRM Just
Your CRM Just
Got Smarter
Other CRMs simply store data. Ommicom's Smart CRM understands it. Get the intelligent data foundation your teams need to take the best next action, every time.
Companies
Biglytics
biglytics.com
+1 (468) 547-2265
Note
Email
Call
Task
Activity
Enrichment update
2 properties were updated
Record enriched
2 properties were updated
See Your Customers Clearly
Stop making decisions with incomplete data. Ommicom's Smart CRM unifies structured data, unstructured conversations, and external signals - giving teams the complete context to know what matters and act on it.
Data Enrichment
Use AI to automatically enrich records with data from emails, calls, the web, and Ommicom's dataset.
Data Agent
Ask any question about your customers. AI searches your CRM, calls, emails, documents, and the web to find answers.
AI Overviews (Beta)
Use AI to surface important info, flag issues or missing data, and share insights about critical CRM data.
Flexible CRM Views (Beta)
Visualize your data your way with table, kanban, calendar, map, Gantt chart, or report views.
Sensitive Data
Securely store and manage sensitive customer info, like health or financial details, and personal identification.
Get Your Team on the Same Page
Your team shouldn't waste time on data entry or figuring out who does what. Let Ommicom's Smart CRM orchestrate work between humans and AI agents - so your team can focus on building customer relationships while AI handles the rest.
Name
Seat
Permission sets
E
Eliza Thornberry
Sales Enterprise
Super Admin
M
Marcus Delgado
Sales Enterprise
Super Admin
N
Naomi Watkins
Sales Enterprise
Super Admin
Recent users
Inactive users
Deactivated users
Pending invite
32
18
7
8
New users
Review users
Review users
Resend invites
Workflows
Automate tasks and customer communications with intelligent workflows that trigger based on customer behavior.
Custom Reporting
Turn data into insights with flexible reports that track everything from deal progression to revenue attribution.
Team Governance
Organize your teams with granular tool and field-level permissions, and admin features like 2FA, SSO, and more.
Centralized Audit Log
Track every action taken by humans, automations, integrations, and AI for transparency and accountability.
Automatic Duplicate Detection
Use AI to automatically identify and merge duplicate records, keeping your database clean and accurate.
Project Management (Beta)
Streamline cross-team collaboration with AI project management. Includes segmentation, automation, and reporting.
Best Social Connector Apps
Most installed
f
Facebook Page
Messages & Videos
IG Business Profile
Z
Zalo OA
Official Account
TikTok Business
Video Marketing
@
Threads
Short content
X (Twitter)
News updates
f
OK
Facebook Page
Messages & Videos
Connect All Your Favorite Tools,
Painlessly
No hassles with setup or lost data from migrations - just smart connections that work. Your apps, data, and teams connect through one intelligent foundation, making everyone productive from day one. See value in weeks, not months.
Social Marketplace
Connect your CRM with major social networks and third-party integrations in one place.
Data Sync
Automatically sync contacts and interactions both ways between your CRM and connected social platforms.
Sandbox Test Account
Safely test new changes and automations in a sandbox environment before publishing them live.
CRM Interface Configuration
Customize your CRM layout so each team sees the exact social data they need to work faster.
UI Extensibility
Build flexible processes and custom views that plug social channels into your existing workflows.
Integrated Tool Actions in Workflows
Combine automation with your favorite social apps to streamline operations and team collaboration.
See why companies like to work with Smart CRM.
Download the ROI report83%
of Ommicom users say it's effective at unifying their company's data all in one place
93%
of Ommicom users use Ommicom daily
87%
of Ommicom users say Ommicom is easy to use
Smart CRM Pricing That Grows With You
Scale your business without starting from scratch.
Free
Foundational tools to get you started.
US$0/mo
Free for up to 2 users.
No credit card required.
Includes
- ✓ Contact management
- ✓ Basic pipelines
- ✓ Email tracking
- ✓ Task reminders
- ✓ Basic reporting
Starter
Essential CRM and automation tools for growing teams.
Starts at
$9/mo/seat
$20/mo/seat
Pay Monthly
Commit monthly
Pay Annually
BEST VALUE
500 AI credits
Free tools, plus:
- ✓ Smart CRM Starter
- ✓ Workflow automations
- ✓ Team inbox
- ✓ Social integrations
- ✓ Advanced dashboards
Professional
Comprehensive CRM, AI, and multi-team collaboration tools.
Starts at
$1,300/mo
$1,450/mo
Includes 6 Seats
Additional Core Seats start at US$45/mo
Pay Monthly
Commit monthly
Pay Annually
BEST VALUE
5,000 AI credits
Starter Platform, plus:
- ✓ Smart CRM Professional
- ✓ AI-driven forecasting
- ✓ Advanced permissions
- ✓ Custom reporting
- ✓ Omnichannel interactions
Enterprise
Our most powerful AI CRM platform for complex operations.
Starts at
$4,700/mo
Includes 8 Seats
Additional Core Seats start at US$75/mo
10,000 AI credits
Professional Platform, plus:
- ✓ Smart CRM Enterprise
- ✓ Predictive AI orchestration
- ✓ Enterprise governance
- ✓ Audit & compliance controls
- ✓ Dedicated onboarding support
*Discount available for new customers only. Offer has no set end date and can be discontinued at any time. For more detailed information on product packaging and the limits that apply, please see our pricing page. Price shown in USD and subject to applicable tax.
