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Legal Center

Terms of Service

These Terms govern access to and use of Ommicom CRM, Workspace, AI features, integrations, websites, and related services.

Updated: July 27, 2026 Version 1.0 Business and professional use

Table of contents

Acceptance of Terms 1. Definitions 2. Accounts and Security 3. Payment, Delivery, and Acceptance 4. No-Refund Policy 5. Acceptable Use Policy 6. Feature Updates and Changes 7. Intellectual Property 8. Data Retention and Deletion 9. Disclaimers 10. Limitation of Liability 11. Force Majeure 12. Governing Law and Dispute Resolution 13. Subscriptions, Auto-Renewal, and Cancellation 14. Price Changes 15. Suspension or Termination 16. Workspace Ownership and Roles 17. Customer Content 18. AI-Generated Content 19. Third-Party Services and Platforms 20. Feedback 21. Data Export and Backups 22. Email Marketing Policy 23. System Security 24. Cookies and Similar Technologies 25. Inactive Accounts 26. Changes to These Terms 27. Mandatory Updates 28. Service Availability 29. Legal and Platform Compliance 30. License Restrictions 31. Effective Date Contact Information

Please read these Terms carefully

By creating an account, purchasing a subscription, or using the Services, you agree to these Terms on behalf of yourself or the organization you represent.

Important points

Before using Ommicom, please review the following:

  • Keep account credentials secure and maintain accurate account information.
  • Review pricing, billing cycle, renewal, and cancellation terms before purchase.
  • Use connected platforms and customer data only where you have the required authority.
  • Export important data according to your organization’s backup requirements.
M

Meta

Facebook and Instagram integrations are subject to Meta terms.

G

Google

Google services are subject to Google API and user-data policies.

TT

TikTok

TikTok integrations are subject to TikTok platform terms.

Z

Zalo

Zalo integrations are subject to Zalo platform terms.

S

Shopee

Shopee integrations are subject to Shopee platform terms.

API

Other platforms

Other integrations remain subject to their providers’ terms.

Acceptance of Terms

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

1. Definitions

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

2. Accounts and Security

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

3. Payment, Delivery, and Acceptance

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

4. No-Refund Policy

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

5. Acceptable Use Policy

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

6. Feature Updates and Changes

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

7. Intellectual Property

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

8. Data Retention and Deletion

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

9. Disclaimers

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

10. Limitation of Liability

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

11. Force Majeure

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

12. Governing Law and Dispute Resolution

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

13. Subscriptions, Auto-Renewal, and Cancellation

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

14. Price Changes

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

15. Suspension or Termination

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

16. Workspace Ownership and Roles

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

17. Customer Content

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

18. AI-Generated Content

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

19. Third-Party Services and Platforms

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

20. Feedback

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

21. Data Export and Backups

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

22. Email Marketing Policy

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

23. System Security

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

24. Cookies and Similar Technologies

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

25. Inactive Accounts

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

26. Changes to These Terms

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

27. Mandatory Updates

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

28. Service Availability

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

29. Legal and Platform Compliance

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

30. License Restrictions

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

31. Effective Date

  • This provision forms part of the agreement governing your access to and use of the Ommicom Services.
  • You are responsible for complying with applicable law, your subscription terms, and the policies of any connected third-party platform.

Contact Information

Contact us if you have questions about these Terms.

OMMICOM JOINT STOCK COMPANY

Support email: support@ommicom.com

Security email: security@ommicom.com

Address

Vietnam

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